Non-Voice Customer Success Associate (E‑Commerce)

M-Commerce Corporation; Taguig; On-site; PHP 279,000 - 390,600; Full time

Job summary

A dynamic service provider is seeking a Non-Voice Customer Service Representative in Taguig. Responsibilities include assisting clients, managing customer relations, and reporting to supervisors. Candidates should have experience in sales or BPO, possess strong customer service skills, and be fluent in conversational English. The role requires onsite work in BGC, Taguig City, offering full-time employment with a focus on customer satisfaction.

Qualifications

• Experience in sales, E-commerce, importation, logistics, or BPO.
• Strong customer service skills and ability to build rapport.
• Familiarity with Microsoft Excel functions is a plus.

Responsibilities

• Report to the Operations Supervisor on progress and sales targets.
• Assist and answer queries from clients and customers.
• Develop and maintain customer relations and key accounts.

Skills

Customer service skills

Fluent English (conversational)

Sales experience

Lead generation

Microsoft Excel

Job description

A dynamic service provider is seeking a Non-Voice Customer Service Representative in Taguig. Responsibilities include assisting clients, managing customer relations, and reporting to supervisors. Candidates should have experience in sales or BPO, possess strong customer service skills, and be fluent in conversational English. The role requires onsite work in BGC, Taguig City, offering full-time employment with a focus on customer satisfaction.