Non-Voice CSR: Fast-Paced Support with Work-Life Balance

Sapient Global Services; Mandaluyong; On-site; PHP 254,000 - 304,000; Full time

Job summary

SAPient Global Services in Mandaluyong, Metro Manila invites energized individuals to join our Customer Service team. We offer a fast-paced environment with an urgent hiring process and a monthly salary of up to 25,000 PHP plus bonus and incentives.

As a Customer Service Representative you will handle incoming calls, provide information, resolve complaints, and maintain accurate records. Strong communication and problem-solving skills are essential to thrive in this role.

Qualifications

• Good communication and interpersonal skills.
• Excellent problem-solving abilities.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Answer incoming customer calls and inquiries.
• Provide information and assistance to customers.
• Resolve customer complaints and escalated issues as needed.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve customer service processes.

Skills

Good communication

Interpersonal skills

Problem solving

Fast-paced environment

Education

High school diploma or equivalent

Job description

SAPient Global Services in Mandaluyong, Metro Manila invites energized individuals to join our Customer Service team. We offer a fast-paced environment with an urgent hiring process and a monthly salary of up to 25,000 PHP plus bonus and incentives.

As a Customer Service Representative you will handle incoming calls, provide information, resolve complaints, and maintain accurate records. Strong communication and problem-solving skills are essential to thrive in this role.