Customer Service Pro — Fast-Paced, High-Earning Role

Sapient Global Services; Quezon City; On-site; PHP 254,000 - 304,000; Full time

Benefits offered by this job

Bonus and incentives

Job summary

Sapient Global Services is hiring Customer Service Representatives in the Philippines. You will handle customer calls, provide clear information, and help resolve inquiries. The role emphasizes accurate record-keeping and teamwork to improve service quality.

The position offers a one-day hiring process and a monthly salary up to 25,000 PHP with bonuses and incentives, reflecting a dynamic and growth-oriented workplace.

Qualifications

• High school diploma or equivalent required.
• Strong verbal and written communication abilities.
• Ability to analyze information and solve customer issues.
• Comfortable working in a fast-paced environment.

Responsibilities

• Answer incoming customer calls and inquiries.
• Provide information and assistance to customers.
• Resolve customer complaints and escalated issues as needed.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service processes.

Skills

Communication skills

Interpersonal skills

Problem solving

Decision making

Education

High school diploma or equivalent

Job description

Sapient Global Services is hiring Customer Service Representatives in the Philippines. You will handle customer calls, provide clear information, and help resolve inquiries. The role emphasizes accurate record-keeping and teamwork to improve service quality.

The position offers a one-day hiring process and a monthly salary up to 25,000 PHP with bonuses and incentives, reflecting a dynamic and growth-oriented workplace.