Non-Voice CSR - Up to 25k + Bonuses, Fast-Paced Role

Sapient Global Services; Quezon City; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

Bonus and incentives

Job summary

Sapient Global Services is hiring Customer Service Representatives in the Philippines, Quezon City. Earn up to 25,000 PHP monthly plus bonuses and incentives. This is an urgent, one-day hiring process for dedicated individuals ready to join the team and help improve customer service.

You will handle calls, provide information, resolve complaints, and maintain records to ensure smooth operations. Ideal candidates have a high school diploma and strong communication skills, along with

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Excellent problem-solving and decision-making abilities.
• Ability to thrive in a fast-paced, dynamic environment.

Responsibilities

• Answer incoming customer calls and inquiries.
• Provide information and assistance to customers.
• Resolve customer complaints and escalated issues as needed.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members and other stakeholders to improve customer service processes.

Skills

Communication

Interpersonal

Problem-solving

Adaptability

Education

High School Diploma

Job description

Sapient Global Services is hiring Customer Service Representatives in the Philippines, Quezon City. Earn up to 25,000 PHP monthly plus bonuses and incentives. This is an urgent, one-day hiring process for dedicated individuals ready to join the team and help improve customer service.

You will handle calls, provide information, resolve complaints, and maintain records to ensure smooth operations. Ideal candidates have a high school diploma and strong communication skills, along with