Customer Service Pro — Fast-Paced Team, High Earning

Sapient Global Services; Mandaluyong; On-site; PHP 254,000 - 304,000; Full time

Benefits offered by this job

Bonus and incentives

Job summary

Sapient Global Services in Mandaluyong, Metro Manila, Philippines, is hiring dedicated Customer Service Representatives. There is a one-day hiring process with a potential monthly salary of up to 25,000 PHP plus bonus and incentives.

You will handle calls, provide information, resolve issues, and document interactions while collaborating with teammates to improve service. The role requires a high school diploma or equivalent, good communication and interpersonal skills, and strong

Qualifications

• High school diploma or equivalent.
• Good communication and interpersonal skills.
• Excellent problem-solving and decision-making abilities.
• Ability to thrive in a fast-paced and dynamic environment.

Responsibilities

• Answer incoming customer calls and inquiries.
• Provide information and assistance to customers.
• Resolve customer complaints and escalated issues as needed.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members and other stakeholders to improve customer service processes.

Skills

Customer service

Communication skills

Interpersonal skills

Problem solving

Adaptability

Education

High school diploma

Job description

Sapient Global Services in Mandaluyong, Metro Manila, Philippines, is hiring dedicated Customer Service Representatives. There is a one-day hiring process with a potential monthly salary of up to 25,000 PHP plus bonus and incentives.

You will handle calls, provide information, resolve issues, and document interactions while collaborating with teammates to improve service. The role requires a high school diploma or equivalent, good communication and interpersonal skills, and strong