Customer Service Pro — Fast-Paced, Up to 25k/mo + Bonus

Sapient Global Services; Metro Manila; On-site; PHP 254,000 - 304,000; Full time

Benefits offered by this job

Bonus and incentives

Job summary

Sapient Global Services in Metro Manila is hiring Customer Service Representatives to join our growing team. We offer a one-day hiring process, earn up to 25,000 PHP monthly plus bonus and incentives, and enjoy work-life balance.

Responsibilities include answering incoming calls, providing information, resolving complaints, maintaining records, and collaborating with teammates to improve service processes. High school diploma required; strong communication a must.

Qualifications

• High school diploma or equivalent.
• Good communication and interpersonal skills.
• Excellent problem-solving and decision-making abilities.
• Ability to thrive in a fast-paced and dynamic environment.

Responsibilities

• Answer incoming customer calls and inquiries.
• Provide information and assistance to customers.
• Resolve customer complaints and escalated issues as needed.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members and other stakeholders to improve customer service processes.

Skills

Good communication

Interpersonal skills

Problem-solving

Decision-making

Fast-paced environment

Education

High school diploma or equivalent

Job description

Sapient Global Services in Metro Manila is hiring Customer Service Representatives to join our growing team. We offer a one-day hiring process, earn up to 25,000 PHP monthly plus bonus and incentives, and enjoy work-life balance.

Responsibilities include answering incoming calls, providing information, resolving complaints, maintaining records, and collaborating with teammates to improve service processes. High school diploma required; strong communication a must.