Non Voice - Contact Data Specialist (Agent)

transcosmos Asia Philippines Inc.; Makati; On-site; PHP 300,000 - 400,000; Full time

Job summary

A leading outsourcing firm in Metro Manila is looking for a Data Entry Associate to consolidate and manage contact data. The role requires a strong attention to detail and familiarity with CRMs, alongside excellent research skills using tools like LinkedIn and ZoomInfo. You will contribute to data quality efforts while adhering to security policies. This is a full-time position offering a shifting schedule.

Qualifications

• Strong attention to detail and accuracy in data entry.
• Familiarity with LinkedIn and willingness to use paid tools like ZoomInfo.
• Comfortable working with CRMs or spreadsheets.

Responsibilities

• Consolidate and enter contact data into our CRM.
• Research and validate contact details using LinkedIn and ZoomInfo.
• Ensure data quality and consistency.

Skills

Attention to detail

CRM familiarity

Research skills

Written communication

Job description

Key Responsibilities

• Consolidate and enter contact data from multiple sources into our CRM and shared contact lists.
• Research and validate contact details (company, title, department, phone, email, location) using LinkedIn, ZoomInfo and other reputable sources.
• Add supplemental information.
• Ensure data quality and consistent formatting; follow data‑entry standards and naming conventions.
• Tag contacts according to instruction.
• Maintain confidentiality and comply with company data security policies.

Required Skills

• Strong attention to detail and accuracy in data entry.
• Familiarity with LinkedIn and willingness to use paid intelligence tools (ZoomInfo) if provided.
• Comfortable working with CRMs or spreadsheets.
• Good written communication and basic research skills.

Preferred But Not Required

• Previous experience with contact enrichment or administrative support.
• Amenable to work on a shifting schedule or GY shift.

Seniority Level

Associate

Employment Type

Full-time

Job Function

Customer Service

Industries

Outsourcing and Offshoring Consulting and Telephone Call Centers