No Work Exp Required - OPEN FOR NEWBIES | HS/College Grads - BPO Agent

Neksjob Philippines; Philippines; On-site; PHP 167,000 - 234,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Job summary

Neksjob Philippines is hiring for an on-site BPO Agent position in Quezon City. The role welcomes new entrants with no work experience, targeting high school or college graduates who can communicate clearly and learn quickly.

As a Customer Service Representative, you will assist clients across phone, email, and live chat, diagnose basic problems, and provide accurate product information. Training and development are offered to help you succeed.

Qualifications

• Excellent verbal communication, active listening abilities, and basic digital literacy.

Responsibilities

• Answer customer calls and assist with questions about products, orders, and accounts.
• Provide clear explanations of company services, policies, and available options.
• Investigate customer concerns and troubleshoot issues professionally.
• Resolve customer problems efficiently and strive for first-call resolution.
• Update customer and account information accurately.

Skills

Verbal communication

Active listening

Digital literacy

Education

High School or Senior High School

College graduate

Job description

No Work Exp Required - OPEN FOR NEWBIES | HS/College Grads - BPO Agent

On-site - Quezon City No Exp Required High/Senior High School Full-time

Chat

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Commission, Performance Bonus, Incentives

Government Mandated Benefits

Professional Development

Job Training, Professional Development

As a Customer Service Representative, you will assist clients across phone, email, and live chat platforms. This position involves diagnosing technical problems, answering general questions, and providing accurate product specifications. To thrive in this role, you should possess excellent verbal communication, active listening abilities, and basic digital literacy.

Key Responsibilities:

• Answer customer calls and assist with questions about products, orders, and accounts.
• Provide clear explanations of company services, policies, and available options.
• Investigate customer concerns and troubleshoot issues professionally.
• Resolve customer problems efficiently and strive for first-call resolution.
• Update customer and account information accurately.

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