No Work Exp Required - OPEN FOR NEWBIES | HS/College Grads - BPO Agent

Neksjob Philippines; Misamis Oriental; On-site; PHP 279,000 - 391,000; Full time

Benefits offered by this job

Equity incentives

Commission

Performance bonus

Incentives

Job summary

Neksjob Philippines is seeking a Customer Service Representative in the Philippines to assist clients via phone, email, and live chat. The role focuses on diagnosing technical problems, answering general questions, and providing precise product specifications.

Ideal candidates are strong communicators with active listening skills and basic digital literacy. No work experience is required, making it suitable for new grads.

Qualifications

• Excellent verbal communication and active listening abilities.
• Basic digital literacy and comfort with online tools.
• Willingness to learn and adapt in a fast-paced environment.

Responsibilities

• Assist clients across phone, email, and live chat platforms.
• Diagnose technical problems and answer general questions.
• Provide accurate product specifications to customers.
• Strive for first-call resolution and update customer/account information accurately.

Skills

Verbal communication

Active listening

Digital literacy

Education

HS/College Graduate

Job description

No Work Exp Required - OPEN FOR NEWBIES | HS/College Grads - BPO Agent

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Commission, Performance Bonus, Incentives

Government Mandated Benefits

Professional Development

Job Training, Professional Development

As a Customer Service Representative, you will assist clients across phone, email, and live chat platforms. This position involves diagnosing technical problems, answering general questions, and providing accurate product specifications. To thrive in this role, you should possess excellent verbal communication, active listening abilities, and basic digital literacy.

Key Responsibilities:

Answer customer calls and assist with questions about products, orders, and accounts.

Provide clear explanations of company services, policies, and available options.

Investigate customer concerns and troubleshoot issues professionally.

Resolve customer problems efficiently and strive for first-call resolution.

Update customer and account information accurately.

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