No BPO Experience Required | Customer Service Representative- Apply Now

Neksjob Philippines; Mandaluyong; On-site; PHP 200,880 - 267,840; Full time

Benefits offered by this job

Paid Training

HMO and Other Benefits

Fun and Supportive Team Environment

Job summary

Neksjob Philippines is seeking a Customer Service Representative for an on-site role in Mandaluyong. No prior BPO experience required; high school or senior high school graduates are welcome.

The position emphasizes helping customers, clear communication, and accurate record-keeping. You will handle calls, explain services in simple terms, resolve issues efficiently, assist with account updates, and maintain detailed notes for every interaction.

Qualifications

• Willing to work on site.
• Education: At least high school or senior high school graduate.
• Basic computer literacy.

Responsibilities

• Handle incoming calls and assist customers with their inquiries.
• Explain products and services in clear, simple terms.
• Troubleshoot issues and resolve customer concerns on the call.
• Update customer accounts and make changes to services as requested.
• Maintain clear, thorough records after each call.

Skills

Basic computer literacy

Education

High School graduate

Job description

No BPO Experience Required | Customer Service Representative

On-site - Mandaluyong No Exp Required High/Senior High School Full-time

Job Description

We're looking for friendly, caring people to join our call center team - folks who truly enjoy helping others and making sure every caller feels valued.

In this role, you'll handle incoming calls, break down our products in simple terms, troubleshoot problems, and do your best to leave every customer happy by the end of the conversation.

A typical day on the job includes:

Picking up calls with a positive, cheerful tone

Sharing clear, honest details about our services

Fixing issues quickly and with as little runaround as possible

Helping customers update their accounts or make changes to their service

Keeping clear, thorough records after each call

Qualifications

Willing to work on site

Education: At least high school or senior high school graduate

Basic computer literacy

Why Join Us

• Paid Training
• HMO and Other Benefits
• Fun and Supportive Team Environment