Call Center Agent (No BPO Experience Required)

Neksjob Philippines; Negros Occidental; On-site; PHP 234,360 - 301,320; Full time

Benefits offered by this job

Equity incentive plan

Commission

Performance bonus

Incentives

HMO

Job summary

Neksjob Philippines in Negros Occidental is hiring Call Center Agents. No BPO experience required; we provide comprehensive training to help you succeed. If you have excellent communication skills, a positive attitude, and a willingness to learn, we'd love to hear from you!

As an agent, you will handle customer calls, assist with inquiries, document interactions, and work on shifting schedules onsite. Competitive salary, paid training, and benefits await in a supportive, dynamic team.

Qualifications

• High School Graduate or Senior High School Graduate as requirement.
• Basic computer navigation and typing skills expected.
• Willing to work onsite with shifting schedules, including weekends/holidays.

Responsibilities

• Handle inbound and outbound customer calls professionally.
• Assist customers with inquiries, concerns, and basic troubleshooting.
• Provide accurate information about products, services, and company policies.
• Maintain customer records by documenting interactions in the system.
• Resolve customer issues or elevate them to the appropriate department when necessary.
• Meet quality standards and performance targets.
• Follow company policies and call center procedures.

Skills

Basic computer navigation

Typing skills

Willing to work onsite

Flexible schedule

Positive attitude

Education

High School Graduate (Old Curriculum) or Senior High School Graduate

Job description

Call Center Agent (No BPO Experience Required)

Job Summary

We are looking for motivated and enthusiastic individuals to join our team as Call Center Agents. No BPO experience is required—we provide comprehensive training to help you succeed. If you have excellent communication skills, a positive attitude, and a willingness to learn, we'd love to hear from you!

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Commission, Performance Bonus, Incentives

Government Mandated Benefits

Professional Development

Job Training, Professional Development

Responsibilities

• Handle inbound and outbound customer calls professionally.
• Assist customers with inquiries, concerns, and basic troubleshooting.
• Provide accurate information about products, services, and company policies.
• Maintain customer records by documenting interactions in the system.
• Resolve customer issues or elevate them to the appropriate department when necessary.
• Meet quality standards and performance targets.
• Follow company policies and call center procedures.

Qualifications

• High School Graduate (Old Curriculum) or Senior High School Graduate.
• No BPO experience required; fresh graduates and career shifters are welcome to apply.
• Basic computer navigation and typing skills.
• Willing to work onsite and on shifting schedules, including weekends and holidays.
• Positive attitude, customer-oriented, and eager to learn.
• Competitive salary package.
• Paid training.
• Performance incentives and bonuses.
• HMO and other company benefits (depending on company policy).
• Career growth and promotion opportunities.
• Supportive and dynamic work environment.

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