Call Center Agent (No BPO Experience Required)

Neksjob Philippines; Davao del Sur; In loco; PHP 200.880 - 312.480; Tempo pieno

Vantaggi offerti da questo lavoro

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Job Training

Professional Development

HMO

Descrizione del lavoro

Neksjob Philippines is hiring Call Center Agents to join our onsite team. We provide comprehensive training, and no BPO experience is required. If you have strong communication skills and a positive attitude, you’re invited to apply.

Responsibilities include handling calls, assisting customers, and maintaining accurate records while meeting quality and performance targets. Paid training, incentives, and HMO benefits are part of the package.

Competenze

• High School graduate with basic computer and typing skills.
• No BPO experience required; fresh graduates welcome.
• Willing to work onsite with shifting schedules.
• Positive attitude and eagerness to learn are valued.
• Paid training and potential incentives are offered.

Mansioni

• Handle inbound and outbound customer calls professionally.
• Assist customers with inquiries, concerns, and basic troubleshooting.
• Provide accurate information about products, services, and company policies.
• Maintain customer records by documenting interactions in the system.
• Resolve customer issues or elevate them to the appropriate department when necessary.
• Meet quality standards and performance targets.
• Follow company policies and call center procedures.

Conoscenze

Positive attitude

Customer-oriented

Eager to learn

Typing

Basic computer navigation

Formazione

High School Graduate (Old Curriculum) or Senior High School Graduate

Descrizione del lavoro

Call Center Agent (No BPO Experience Required)

Job Summary

We are looking for motivated and enthusiastic individuals to join our team as Call Center Agents. No BPO experience is required—we provide comprehensive training to help you succeed. If you have excellent communication skills, a positive attitude, and a willingness to learn, we'd love to hear from you!

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Commission, Performance Bonus, Incentives

Government Mandated Benefits

Professional Development

Job Training, Professional Development

Responsibilities

• Handle inbound and outbound customer calls professionally.
• Assist customers with inquiries, concerns, and basic troubleshooting.
• Provide accurate information about products, services, and company policies.
• Maintain customer records by documenting interactions in the system.
• Resolve customer issues or elevate them to the appropriate department when necessary.
• Meet quality standards and performance targets.
• Follow company policies and call center procedures.

Qualifications

• High School Graduate (Old Curriculum) or Senior High School Graduate.
• No BPO experience required; fresh graduates and career shifters are welcome to apply.
• Basic computer navigation and typing skills.
• Willing to work onsite and on shifting schedules, including weekends and holidays.
• Positive attitude, customer-oriented, and eager to learn.
• Competitive salary package.
• Paid training.
• Performance incentives and bonuses.
• HMO and other company benefits (depending on company policy).
• Career growth and promotion opportunities.
• Supportive and dynamic work environment.

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