Nightshift Customer Service Rep — Onsite Novaliches | Great Benefits

TTEC; Quezon City; On-site; PHP 246,000 - 312,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Career development

Job summary

TTEC Philippines is hiring a Customer Service Representative for the night shift, working onsite in Novaliches. You will handle customer inquiries, provide quick resolutions, and maintain a friendly, professional demeanor to ensure exceptional customer experiences.

The role requires at least 3 months of BPO experience, good verbal and written communication, and basic computer skills. TTEC offers career development, an inclusive culture, and benefits based on position.

Qualifications

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Verbal communication

Business writing

Researching

Computer skills

Customer service mindset

Education

Senior high school or 2 years in college

Job description

TTEC Philippines is hiring a Customer Service Representative for the night shift, working onsite in Novaliches. You will handle customer inquiries, provide quick resolutions, and maintain a friendly, professional demeanor to ensure exceptional customer experiences.

The role requires at least 3 months of BPO experience, good verbal and written communication, and basic computer skills. TTEC offers career development, an inclusive culture, and benefits based on position.