Nightshift Telco CSR — Onsite Novaliches + PTO

TTEC Customer Care Management Philippines Inc; Quezon City; On-site; PHP 201,000 - 290,000; Full time

Job summary

TTEC Customer Care Management Philippines Inc is hiring a Nightshift Customer Service Representative onsite in Novaliches. You'll handle customer inquiries, provide product information, and resolve issues with empathy.

Ideal candidates completed senior high or two years in college, with at least 3 months BPO experience, strong verbal and written communication, and basic computer skills. Training and growth opportunities are part of our inclusive culture.

Qualifications

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Verbal communication

Business writing

Customer service

Computer skills

Education

Senior high school or 2 years college

Job description

TTEC Customer Care Management Philippines Inc is hiring a Nightshift Customer Service Representative onsite in Novaliches. You'll handle customer inquiries, provide product information, and resolve issues with empathy.

Ideal candidates completed senior high or two years in college, with at least 3 months BPO experience, strong verbal and written communication, and basic computer skills. Training and growth opportunities are part of our inclusive culture.