Night Shift Customer Support Specialist (Onsite)

TTEC; Quezon City; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC Philippines is looking for a Customer Service Representative - Nightshift, working onsite in Novaliches, Quezon City. Join a global team delivering responsive support and friendly, solutions-driven service.

You will handle customer inquiries via email and chat, research issues to resolve them, and apply product knowledge with clarity. A completed senior high school diploma or some college, plus a minimum of 3 months BPO experience, will help you succeed in this role.

Qualifications

• Senior high school graduate or two years in college.
• At least 3 months of BPO experience.
• Strong verbal communication and business writing skills.
• Ability to recognize, apply, and explain product or service knowledge.
• Proficient computer skills.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers and resolutions.
• Support customers during night shift on-site in Novaliches.

Skills

BPO experience

Verbal communication

Business writing

Product knowledge

Computer skills

Education

Senior high school diploma or some college

Job description

TTEC Philippines is looking for a Customer Service Representative - Nightshift, working onsite in Novaliches, Quezon City. Join a global team delivering responsive support and friendly, solutions-driven service.

You will handle customer inquiries via email and chat, research issues to resolve them, and apply product knowledge with clarity. A completed senior high school diploma or some college, plus a minimum of 3 months BPO experience, will help you succeed in this role.