Nightshift Telco Customer Care Specialist — Onsite Novaliches

TTEC Customer Care Management Philippines Inc; Quezon City; On-site; PHP 201,000 - 290,000; Full time

Job summary

TTEC Customer Care Management Philippines Inc in Quezon City is hiring a Customer Service Representative - Nightshift to be onsite at Novaliches. You will deliver exceptional customer experiences and support customers with empathy.

You will handle inquiries, research solutions, and help resolve issues with clear communication. The role requires a recent senior high school or college experience and at least 3 months in BPO. Join a team that values growth and a customer-first mindset.

Qualifications

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

Verbal communication

Business writing

Product knowledge

Computer experience

Education

Senior high school or two years in college

Tools

Computer experience

Job description

TTEC Customer Care Management Philippines Inc in Quezon City is hiring a Customer Service Representative - Nightshift to be onsite at Novaliches. You will deliver exceptional customer experiences and support customers with empathy.

You will handle inquiries, research solutions, and help resolve issues with clear communication. The role requires a recent senior high school or college experience and at least 3 months in BPO. Join a team that values growth and a customer-first mindset.