Nightshift Telco Specialist — Customer Care Champion (Onsite)

Hammerjack Pty Ltd; Quezon City; On-site; PHP 201,000 - 290,000; Full time

Job summary

Hammerjack Pty Ltd in Quezon City is seeking a Nightshift Customer Service Representative to engage with customers onsite at Novaliches. You will respond to inquiries, provide product information, and guide customers toward solutions with a friendly, professional tone.

The role emphasizes quick thinking, clear written and spoken English, and basic computer skills. A minimum of senior high school education and at least 3 months in a BPO setting is expected, with a supportive team and career

Qualifications

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Verbal communication

Business writing

BPO experience

Computer skills

Product knowledge

Education

Senior high school or some college

Tools

MS Office

CRM software

Job description

Hammerjack Pty Ltd in Quezon City is seeking a Nightshift Customer Service Representative to engage with customers onsite at Novaliches. You will respond to inquiries, provide product information, and guide customers toward solutions with a friendly, professional tone.

The role emphasizes quick thinking, clear written and spoken English, and basic computer skills. A minimum of senior high school education and at least 3 months in a BPO setting is expected, with a supportive team and career