Night-Shift Customer Service Pro – Onsite Novaliches

TeleTech Holdings, Inc.; Philippines; On-site; PHP 223,000 - 391,000; Full time

Job summary

TeleTech Holdings, Inc. is seeking a Customer Service Representative for nightshift, onsite in Novaliches, Philippines. You will be the frontline for customer inquiries, providing empathetic support and product knowledge to resolve issues efficiently.

Responsibilities include handling incoming communications, researching solutions, and delivering high-quality customer experiences. Ideal candidates have at least 3 months of BPO experience, strong verbal and written communication, and basic

Qualifications

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

Verbal communication

Business writing

Product knowledge

Computer skills

BPO experience

Education

Senior high school or two years in college

Job description

TeleTech Holdings, Inc. is seeking a Customer Service Representative for nightshift, onsite in Novaliches, Philippines. You will be the frontline for customer inquiries, providing empathetic support and product knowledge to resolve issues efficiently.

Responsibilities include handling incoming communications, researching solutions, and delivering high-quality customer experiences. Ideal candidates have at least 3 months of BPO experience, strong verbal and written communication, and basic