Nightshift Customer Care Pro - Onsite in Novaliches

TTEC; Quezon City; Presencial; PHP 201.000 - 312.000; Jornada completa

Descripción de la vacante

TTEC in the Philippines is hiring a Customer Service Representative for the night shift, onsite in Novaliches. You will be part of a global team delivering exceptional customer experiences.

The role emphasizes clear communication, product knowledge, and problem resolution. Your day includes handling inquiries, researching issues, and guiding customers to solutions.

This position supports career development in a diverse, inclusive culture with benefits based on role.

Formación

• Must have completed senior high school or two years in college.
• At least 3 months of BPO experience.
• Excellent verbal communication and business writing skills.
• Able to apply product or service knowledge.
• Computer experience.

Responsabilidades

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Conocimientos

Verbal communication

Business writing

Computer literacy

Product knowledge

Research skills

Educación

Senior high school / Some college

Descripción del empleo

TTEC in the Philippines is hiring a Customer Service Representative for the night shift, onsite in Novaliches. You will be part of a global team delivering exceptional customer experiences.

The role emphasizes clear communication, product knowledge, and problem resolution. Your day includes handling inquiries, researching issues, and guiding customers to solutions.

This position supports career development in a diverse, inclusive culture with benefits based on role.