Nightshift Onsite Customer Support Specialist

Hammerjack Pty Ltd; Quezon City; On-site; PHP 201,000 - 312,000; Full time

Job summary

TTEC in the Philippines is seeking a Customer Service Representative for the Nightshift working onsite in Novaliches. You will assist customers, provide product information, and resolve issues with empathy to elevate the customer experience.

No prior CSR required beyond 3 months BPO experience; senior high school or college are welcome. Enjoy a supportive culture and opportunities for career growth as part of a global team.

Qualifications

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Verbal communication

Business writing

Product knowledge

Computer literacy

BPO experience

Education

Senior high school or 2 years in college

Job description

TTEC in the Philippines is seeking a Customer Service Representative for the Nightshift working onsite in Novaliches. You will assist customers, provide product information, and resolve issues with empathy to elevate the customer experience.

No prior CSR required beyond 3 months BPO experience; senior high school or college are welcome. Enjoy a supportive culture and opportunities for career growth as part of a global team.