Impactful Onsite Nightshift Customer Support Specialist

Hammerjack Pty Ltd; Quezon City; On-site; PHP 279,000 - 391,000; Full time

Job summary

TTEC in the Philippines is seeking a Customer Service Representative for night shift, onsite in Novaliches. You will help customers, provide timely answers, and resolve issues with empathy.

The role emphasizes clear communication, product knowledge, and research to assist customers. Join a team with strong values and a focus on service excellence, with opportunities for growth and a supportive benefits package.

Qualifications

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

Verbal communication

Business writing

Product knowledge

Computer skills

Education

Senior high school or two years in college

Job description

TTEC in the Philippines is seeking a Customer Service Representative for night shift, onsite in Novaliches. You will help customers, provide timely answers, and resolve issues with empathy.

The role emphasizes clear communication, product knowledge, and research to assist customers. Join a team with strong values and a focus on service excellence, with opportunities for growth and a supportive benefits package.