Nightshift Customer Service Specialist - Growth & Perks

TTEC; Philippines; On-site; PHP 240,000 - 300,000; Full time

Job summary

TTEC in the Philippines is hiring a Nightshift Customer Service Representative to work onsite in Novaliches. You’ll help customers with empathy, resolve issues, and deliver a memorable service experience.

The role emphasizes clear verbal communication, strong writing, and product knowledge. You’ll handle incoming inquiries, research solutions, and contribute to a supportive, inclusive team culture, with opportunities for career development.

Qualifications

• Completed senior high school or two years in college.
• Open to all newbies or with customer service experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

Verbal communication

Business writing

Computer experience

Education

Senior high school or two years in college

Job description

TTEC in the Philippines is hiring a Nightshift Customer Service Representative to work onsite in Novaliches. You’ll help customers with empathy, resolve issues, and deliver a memorable service experience.

The role emphasizes clear verbal communication, strong writing, and product knowledge. You’ll handle incoming inquiries, research solutions, and contribute to a supportive, inclusive team culture, with opportunities for career development.