Nightshift Onsite Customer Service Pro in Novaliches (Benefits)

TTEC; Quezon City; On-site; PHP 279,000 - 469,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health benefits

Job summary

TTEC is hiring a Customer Service Representative - Nightshift working onsite in Novaliches. You’ll help customers by answering inquiries, consulting on products, and resolving issues with a smile, turning ordinary experiences into exceptional ones.

In daily tasks you’ll answer incoming communications, conduct research to resolve issues, and apply your product knowledge. We offer supportive career development and an inclusive culture with a healthy benefits package.

Qualifications

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Verbal communication

Business writing

Product knowledge

Computer experience

Education

Senior high school or two years in college

Job description

TTEC is hiring a Customer Service Representative - Nightshift working onsite in Novaliches. You’ll help customers by answering inquiries, consulting on products, and resolving issues with a smile, turning ordinary experiences into exceptional ones.

In daily tasks you’ll answer incoming communications, conduct research to resolve issues, and apply your product knowledge. We offer supportive career development and an inclusive culture with a healthy benefits package.