Night Shift Onsite Customer Care Specialist - Growth & PTO

Hammerjack Pty Ltd; Quezon City; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC is hiring a Customer Service Representative for night shift, onsite in Novaliches. You will assist customers, provide product information, and resolve inquiries with empathy and clear communication.

We value patient problem solving and polite, effective writing. Expect a supportive team, career development opportunities, and a benefits package that may include PTO, tuition reimbursement, and wellness incentives.

Qualifications

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

Verbal communication

Business writing

Computer skills

BPO experience

Education

Completed senior high school or two years in college

Job description

TTEC is hiring a Customer Service Representative for night shift, onsite in Novaliches. You will assist customers, provide product information, and resolve inquiries with empathy and clear communication.

We value patient problem solving and polite, effective writing. Expect a supportive team, career development opportunities, and a benefits package that may include PTO, tuition reimbursement, and wellness incentives.