Night Shift CSR - Onsite Novaliches

TTEC; Philippines; On-site; PHP 246,000 - 335,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC is seeking a Customer Service Representative for the night shift, onsite in Novaliches, Philippines. You will help customers by answering inquiries, researching issues, and guiding product usage to ensure a high-quality experience.

The role welcomes new entrants or candidates with prior customer service experience. Strong verbal and written communication, plus solid computer skills, are preferred for success in this position.

Qualifications

• Completed senior high school or two years in college.
• Open to all newbies or with customer service experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Verbal communication

Business writing

Customer service mindset

Adaptability

Computer literacy

Education

Senior high school or two years in college

Tools

Computer proficiency

Job description

TTEC is seeking a Customer Service Representative for the night shift, onsite in Novaliches, Philippines. You will help customers by answering inquiries, researching issues, and guiding product usage to ensure a high-quality experience.

The role welcomes new entrants or candidates with prior customer service experience. Strong verbal and written communication, plus solid computer skills, are preferred for success in this position.