Night Shift Customer Service Rep — Onsite (Novaliches)

TTEC; Philippines; On-site; PHP 223,000 - 357,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC in Novaliches, Philippines is hiring a Customer Service Representative for the night shift, onsite at Robinsons Novaliches. You will assist customers by answering inquiries, guiding product usage, and resolving issues with a positive, service-oriented approach.

Ideal candidates have completed senior high school or two years in college, strong verbal and written communication, and basic computer skills. This role offers a supportive team culture and potential career growth.

Qualifications

• Completed senior high school or two years in college.
• Open to all newbies or with customer service experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service

Communication

Business writing

Product knowledge

Computer experience

Education

Senior high school or 2 years in college

Job description

TTEC in Novaliches, Philippines is hiring a Customer Service Representative for the night shift, onsite at Robinsons Novaliches. You will assist customers by answering inquiries, guiding product usage, and resolving issues with a positive, service-oriented approach.

Ideal candidates have completed senior high school or two years in college, strong verbal and written communication, and basic computer skills. This role offers a supportive team culture and potential career growth.