Night-Shift Voice Tech Support Pro - Taguig (Onsite)

Transcosmos Asia Philippines, Inc.; Taguig; On-site; PHP 201,000 - 312,000; Full time

Job summary

A leading customer service provider is seeking a Technical Support Representative (Voice) for their International Home Appliances Account. This role is based onsite in McKinley Hills, Taguig City, during the graveyard shift. The ideal candidate should be a Senior High School graduate with at least 6 months of experience in customer service or technical support, especially handling voice accounts. Strong English communication skills and flexibility for work hours are required. Join us to grow in a dynamic and rewarding environment.

Qualifications

• At least 6 months experience as a Customer Service or Technical Support Representative in a BPO setting.
• Experience handling voice accounts.
• Willing to work flexible hours, including weekends and local holidays.

Responsibilities

• Perform daily operational activities in customer service.
• Ensure KPI is met and policies adhered to.
• Collaborate with internal and external teams to resolve queries.

Skills

Strong English communication skills

Customer service

Technical support experience

Education

Senior High School graduate

Job description

A leading customer service provider is seeking a Technical Support Representative (Voice) for their International Home Appliances Account. This role is based onsite in McKinley Hills, Taguig City, during the graveyard shift. The ideal candidate should be a Senior High School graduate with at least 6 months of experience in customer service or technical support, especially handling voice accounts. Strong English communication skills and flexibility for work hours are required. Join us to grow in a dynamic and rewarding environment.