Onsite Voice Customer Support Specialist – Quezon City

Lexie Staffing co.; Quezon City; On-site; PHP 279,000 - 301,320; Full time

Benefits offered by this job

Fast one-day hiring process

Paid training

HMO coverage

Job summary

A leading staffing agency in the Philippines is seeking Customer Service Representatives for a voice account. Responsibilities include managing calls and assisting customers with inquiries while ensuring satisfaction. Candidates must be Senior High School graduates with at least 6 months of BPO experience. The position is onsite in Quezon City and requires willingness to work shifting schedules, including weekends and holidays.

Qualifications

• Must be a Senior High School graduate or higher.
• At least 6 months of BPO experience required.
• Excellent verbal communication and active listening skills necessary.

Responsibilities

• Manage inbound and outbound calls.
• Assist customers with billing inquiries and account concerns.
• Provide basic troubleshooting support while ensuring customer satisfaction.

Skills

Strong verbal communication

Active listening skills

Education

Senior High School graduate or higher

Job description

A leading staffing agency in the Philippines is seeking Customer Service Representatives for a voice account. Responsibilities include managing calls and assisting customers with inquiries while ensuring satisfaction. Candidates must be Senior High School graduates with at least 6 months of BPO experience. The position is onsite in Quezon City and requires willingness to work shifting schedules, including weekends and holidays.