Night Shift Customer Service — Onsite Novaliches | Growth

TTEC; Quezon City; On-site; PHP 268,000 - 357,000; Full time

Job summary

TTEC is seeking a Customer Service Representative for the night shift, to be onsite in Novaliches, Quezon City. You will handle customer inquiries, provide product knowledge, and resolve issues with clear communication. This role requires a high school diploma or two years of college, and at least 3 months of BPO experience.

Strong verbal and written communication skills are essential. Join a team that values customer experience and offers an inclusive workplace with opportunities for

Qualifications

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Verbal communication

Business writing

Product knowledge

Computer literacy

Education

Senior high school or two years in college

Job description

TTEC is seeking a Customer Service Representative for the night shift, to be onsite in Novaliches, Quezon City. You will handle customer inquiries, provide product knowledge, and resolve issues with clear communication. This role requires a high school diploma or two years of college, and at least 3 months of BPO experience.

Strong verbal and written communication skills are essential. Join a team that values customer experience and offers an inclusive workplace with opportunities for