Nightshift Telco Voice CSR — Onsite Novaliches

TTEC; Quezon City; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC is hiring a Customer Service Representative for a nightshift position, onsite in Novaliches, Quezon City. You’ll join a global team focused on delivering exceptional customer experiences at Robinsons Place Novaliches.

The role requires strong verbal and written communication, at least a senior high school completion or college coursework, and a few months of BPO experience. A supportive culture with growth opportunities is highlighted in the job.

Qualifications

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Verbal communication

Business writing

Computer experience

Product knowledge

Customer service mindset

Education

Senior high school or two years in college

Tools

-

Job description

TTEC is hiring a Customer Service Representative for a nightshift position, onsite in Novaliches, Quezon City. You’ll join a global team focused on delivering exceptional customer experiences at Robinsons Place Novaliches.

The role requires strong verbal and written communication, at least a senior high school completion or college coursework, and a few months of BPO experience. A supportive culture with growth opportunities is highlighted in the job.