Nightshift Customer Service Pro: Help & Delight Customers

Hammerjack Pty Ltd; Quezon City; On-site; PHP 246,000 - 335,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC is hiring a Customer Service Representative for nightshift to work onsite in Novaliches. You will respond to customer inquiries, research solutions, and apply product knowledge with a focus on delivering exceptional service.

Ideal candidates have 3+ months of BPO experience, strong verbal and written communication skills, and basic computer literacy. The role offers career development and a benefits package based on position.

Qualifications

• Completed senior high school or two years in college.
• At least 3 months of BPO experience.
• Excellent verbal communication and business writing.
• Able to apply product or service knowledge.
• Proficient with computers.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers and resolve customer issues.

Skills

Verbal communication

Business writing

Computer literacy

Education

Senior high school or two years in college

Job description

TTEC is hiring a Customer Service Representative for nightshift to work onsite in Novaliches. You will respond to customer inquiries, research solutions, and apply product knowledge with a focus on delivering exceptional service.

Ideal candidates have 3+ months of BPO experience, strong verbal and written communication skills, and basic computer literacy. The role offers career development and a benefits package based on position.