Night Shift: Precision Order Fulfillment Specialist

RBox International Solutions Inc.

Metro Manila

On-site

PHP 260,000 - 380,000

Full time

14 days+

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Job summary

RBox International Solutions Inc. is seeking an Order Fulfillment Specialist to join our dynamic Operations team. You will ensure accurate processing of customer orders, coordinate with Sales and Warehousing, and keep customers informed on order status.

The ideal candidate has a college degree, experience in order processing within wholesale distribution, familiarity with ERP systems (NetSuite a plus), and strong MS Office skills. This is a night shift aligned to EST hours.

Qualifications

College degree or equivalent; additional education in business is a plus.
Proven experience in order processing within wholesale distribution.

Responsibilities

Receive and review customer purchase orders for accuracy and completeness.
Enter order details into the system with correct pricing, discounts, and terms.
Coordinate with Sales and Warehousing to ensure timely fulfillment and accurate inventory.
Provide regular order status updates to customer service and communicate delays.
Investigate and resolve discrepancies with relevant departments.
Maintain accurate records of all order transactions and interactions.
Generate and analyze reports related to order processing efficiency and accuracy.
Contribute to ongoing improvements to order processing procedures.