Night Shift Patient Support Specialist

AMTEC GLOBAL SOLUTIONS INC; Taguig; Presencial; PHP 201 000 - 312 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Attendance incentives

Leave credits

HMO coverage

Group life insurance

Weekends off

Company culture events

Resumo da oferta

AMTEC GLOBAL SOLUTIONS INC in Taguig City (BGC) is hiring for a night shift, full onsite role focused on handling inbound/outbound calls for patient scheduling and inquiries. Fresh graduates welcome; strong communication and basic computer skills are required. Training provided, weekends off in a regular schedule.

Join a team that supports growth, values client partnerships, and offers competitive benefits such as health coverage, incentives, and leave credits.

Qualificações

• Fresh graduates / career shifters welcome; prior experience is a plus but not required.
• Comfortable handling phone calls and interacting with clients.
• Good communication skills, both written and verbal.
• Detail-oriented with the ability to stay organized.
• Basic computer skills, including email and web-based applications.
• Willingness to learn and adapt to client-specific billing processes.

Responsabilidades

• Make outbound calls to schedule, confirm, and remind patients of the appointments.
• Receive inbound calls and assist patients with scheduling, rescheduling, or canceling appointments.
• Verifying patient insurance coverage and eligibility
• Verify and update patient information in the system.
• Answer basic patient inquiries or route calls to appropriate practice.
• Follow scheduling protocols and insurance guidelines as needed.
• Communicate professionally and empathetically with patients.
• Maintain accurate records of all communication and scheduled appointments.
• Adhere to HIPAA and privacy regulations at all times.

Descrição da oferta de emprego

AMTEC GLOBAL SOLUTIONS INC in Taguig City (BGC) is hiring for a night shift, full onsite role focused on handling inbound/outbound calls for patient scheduling and inquiries. Fresh graduates welcome; strong communication and basic computer skills are required. Training provided, weekends off in a regular schedule.

Join a team that supports growth, values client partnerships, and offers competitive benefits such as health coverage, incentives, and leave credits.