Night Shift Patient Support & Scheduling Specialist

AGSI; Taguig; Presencial; PHP 201.000 - 290.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Attendance Incentives and Non-taxable_

30 Leave Credits per Year

HMO Coverage for You and Dependents

Group Life Insurance

Regular Work Schedule with WeekendsOff

Positive Company Culture

Descripción de la vacante

AGSI in Taguig City is seeking a patient scheduling specialist on a full-time, onsite night shift. Fresh graduates or career shifters are welcome; no prior healthcare experience is required, but strong communication and reliability are essential.

You will manage outbound and inbound calls, verify insurance eligibility, and update patient records, while adhering to privacy standards. The role offers a supportive team and growth opportunities in a dynamic environment.

Formación

• Fresh graduates are welcome; no extensive experience required.
• Comfortable handling phone calls and interacting with clients.
• Good written and verbal communication skills.
• Detail-oriented with ability to stay organized.
• Basic computer skills, including email and web-based applications.
• Willingness to learn and adapt to client-specific processes.

Responsabilidades

• Make outbound calls to schedule, confirm, and remind patients of appointments.
• Receive inbound calls and assist with scheduling, rescheduling, or canceling appointments.
• Verify patient insurance coverage and eligibility.
• Verify and update patient information in the system.
• Answer basic patient inquiries or route calls to appropriate practice.
• Follow scheduling protocols and privacy guidelines as needed.

Conocimientos

Phone handling

Communication skills

Detail-oriented

Basic computer skills

Customer service

Herramientas

Email

Web-based applications

Descripción del empleo

AGSI in Taguig City is seeking a patient scheduling specialist on a full-time, onsite night shift. Fresh graduates or career shifters are welcome; no prior healthcare experience is required, but strong communication and reliability are essential.

You will manage outbound and inbound calls, verify insurance eligibility, and update patient records, while adhering to privacy standards. The role offers a supportive team and growth opportunities in a dynamic environment.