Night Shift Customer Support Specialist (Onsite)

TTEC Customer Care Management Philippines Inc; Quezon City; On-site; PHP 201,000 - 268,000; Full time

Job summary

TTEC Customer Care Management Philippines Inc is hiring a Customer Service Representative - Nightshift to be onsite at Novaliches. You will engage with customers, resolve queries, and contribute to a positive customer experience within a supportive team.

Requirements include at least senior high school completion (or two years of college), 3 months of BPO experience, strong verbal and written communication, and basic computer skills.

Qualifications

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Verbal communication

Business writing

Product knowledge

Computer skills

BPO experience

Education

Senior high school / some college

Job description

TTEC Customer Care Management Philippines Inc is hiring a Customer Service Representative - Nightshift to be onsite at Novaliches. You will engage with customers, resolve queries, and contribute to a positive customer experience within a supportive team.

Requirements include at least senior high school completion (or two years of college), 3 months of BPO experience, strong verbal and written communication, and basic computer skills.