Bilingual Appointment Setter (Spanish/English) – Night Shift

Amtec Global Solutions, Inc.; Hinoba-an; On-site; PHP 270,000 - 450,000; Full time

Benefits offered by this job

Attendance incentives

Leave credits

HMO coverage for you and dependents

Group life insurance

Weekends off

CSR initiatives and team events

Job summary

Amtec Global Solutions, Inc. is seeking a Spanish bilingual Appointment Setter in Taguig City (BGC) to handle patient scheduling for a US-based eye care client. The role requires fluent English and Spanish, strong phone etiquette, and excellent organizational skills.

The position offers a night shift schedule, on-site work, and a supportive culture. You will be part of a team that values growth, provides incentives, leave credits, and health coverage for you and dependents.

Qualifications

• Fluent in English and Spanish with strong verbal and written communication.
• Experience in healthcare scheduling or call center is preferred.
• Able to use CRM/EMR/EHR and scheduling tools effectively.

Responsibilities

• Handle inbound/outbound calls to schedule, reschedule, and confirm appointments.
• Communicate with patients in English and Spanish with professionalism.
• Verify and update patient demographics and contact information.
• Make reminder calls to reduce no-shows and optimize schedules.
• Maintain accurate records of all interactions and updates.
• Collaborate with clinic staff to ensure smooth patient flow.

Skills

Bilingual English Spanish

Phone etiquette

Organizational skills

multitasking

Empathy

Tools

CRM system

EMR/EHR

Scheduling software

Job description

Amtec Global Solutions, Inc. is seeking a Spanish bilingual Appointment Setter in Taguig City (BGC) to handle patient scheduling for a US-based eye care client. The role requires fluent English and Spanish, strong phone etiquette, and excellent organizational skills.

The position offers a night shift schedule, on-site work, and a supportive culture. You will be part of a team that values growth, provides incentives, leave credits, and health coverage for you and dependents.