Night-Shift Medical Receptionist: Onsite Scheduling & Admin

Jobs360; Philippines; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

Day 1 HMO Coverage

Attendance bonus

Fixed weekends off

Barista coffee all shift long

Free parking & shuttle

Premium game lounge

Social passion clubs

Monthly events

Job summary

Shore360 is seeking a professional Medical Receptionist to serve as the primary administrative contact for patients onsite during the night shift. You will handle calls, scheduling, registration, and insurance-related tasks while supporting clinical staff.

The role requires accurate charting, HIPAA compliance, and coordination with billing/credentialing teams. This is a non-clinical front desk position based in the Philippines.

Qualifications

• Strong administrative and organizational skills.
• Excellent verbal and written communication.
• Professional and empathetic approach with patients and providers.
• Attention to detail when handling patient and insurance information.
• Ability to manage multiple tasks and follow procedures.
• Ability to handle confidential information.

Responsibilities

• Answer calls and assist patients with scheduling, billing, insurance, records, and other admin tasks.
• Verify patient identity before discussing or releasing information.
• Schedule appointments and manage cancellations/rescheduling.
• Create and maintain patient charts and demographic data.
• Collect and upload IDs, insurance info, intake forms and consents.
• Confirm appointment details (provider, date, time, location, in-person/telehealth).
• Verify insurance eligibility and assist with related issues.
• Coordinate with billing/credentialing for insurance matters.
• Support providers with non-clinical admin tasks, including records and referrals.
• Route messages and medication requests to the appropriate provider.
• Follow up on insurance and pharmacy admin matters.
• Maintain documentation of communications and activities.
• Maintain HIPAA compliance and confidentiality.
• Escalate clinical or safety concerns as needed.

Skills

Administrative skills

Scheduling

Communication

HIPAA compliance

Attention to detail

Confidential data handling

Medical setting experience

Tools

EHR systems

Scheduling software

Job description

Shore360 is seeking a professional Medical Receptionist to serve as the primary administrative contact for patients onsite during the night shift. You will handle calls, scheduling, registration, and insurance-related tasks while supporting clinical staff.

The role requires accurate charting, HIPAA compliance, and coordination with billing/credentialing teams. This is a non-clinical front desk position based in the Philippines.