Medical Receptionist — Patient Admin with Weekends Off

JOBS360; Mabalacat; On-site; PHP 279,000 - 357,000; Full time

Benefits offered by this job

Day 1 HMO Coverage

Attendance Bonus

Fixed Weekends Off

Unlimited Barista Coffee

Free Parking & Shuttle

Premium Game Lounge

Social Passion Clubs

Engaging Monthly Events

Referral Incentives

Statutory Benefits

Job summary

Shore360 is hiring a Medical Receptionist to serve as the primary administrative contact for patients in Pampanga, Philippines. This non-clinical role handles scheduling, registration, insurance administration, and chart setup, while supporting clinical staff with non-clinical tasks.

The ideal candidate will have strong administrative skills, excellent communication, and a professional, empathetic approach to patients, families, providers, pharmacies, and insurers, with diligence in handling

Qualifications

• Strong administrative and organizational skills.
• Excellent verbal and written communication.
• Professional and empathetic approach with patients, families, providers, pharmacies, and insurers.
• Strong attention to detail handling patient and insurance information.
• Ability to manage multiple tasks per established procedures.
• Maintain confidentiality and handle sensitive information.
• Experience in medical/healthcare settings preferred.
• Familiarity with scheduling systems and HIPAA requirements is advantageous.

Responsibilities

• Answer calls and assist patients with scheduling, billing, insurance, records, and other admin tasks.
• Verify patient identity before discussing or releasing information.
• Schedule appointments, cancellations, and rescheduling as needed.
• Create and maintain accurate patient charts and demographics.
• Collect and upload ID, insurance information, intake forms, consents, and documents.
• Confirm provider, date, time, location, and telehealth vs in-person details.
• Verify insurance eligibility and benefits; assist with insurance issues.
• Coordinate with billing/credentialing on insurance matters.
• Support providers with non-clinical admin tasks and document management.
• Route messages and requests to the appropriate provider.
• Follow up on insurance and pharmacy administrative matters.
• Maintain timely documentation of patient communications.

Skills

Administrative skills

Verbal & written communication

Empathetic approach

Attention to detail

Multitasking

Confidentiality

Medical/healthcare setting experience

HIPAA familiarity

Scheduling systems familiarity

Electronic Health Records (EHR)

Tools

Scheduling systems

Electronic Health Records (EHR)

Insurance verification tools

Job description

Shore360 is hiring a Medical Receptionist to serve as the primary administrative contact for patients in Pampanga, Philippines. This non-clinical role handles scheduling, registration, insurance administration, and chart setup, while supporting clinical staff with non-clinical tasks.

The ideal candidate will have strong administrative skills, excellent communication, and a professional, empathetic approach to patients, families, providers, pharmacies, and insurers, with diligence in handling