Night-Shift IT Helpdesk Engineer (WFH)

Fireclay Corporation; Makati; On-site; PHP 234,360 - 312,480; Full time

Job summary

A technology company in Metro Manila is seeking an Entry Level IT Support Specialist. This full-time role involves providing first-level technical support for hardware and software issues, and requires a Bachelor’s degree in Computer Science or IT. The ideal candidate has proficiency in Linux, Java, and Python. Shift work may be required for system maintenance. This position offers a competitive package up to 21,000 PHP.

Qualifications

• Minimum Bachelor's degree in Computer Science, Information Technology, or related field.
• Less than 1 year of professional experience in an IT support role.
• Strong problem-solving skills and ability to work under pressure.

Responsibilities

• Provide first-level contact and problem resolution for all users.
• Resolve user-reported problems using available tools.
• Provide timely communication on issue status to customers.
• Maintain and monitor IT systems.
• Support cloud-based applications.

Skills

Proficiency in Linux

Java

Python

SQL

Database operations

Knowledge of application and cloud operations

C++

C

System monitoring

IT asset management

System analysis

System administration

IT infrastructure

Information security operations

Education

Bachelor's degree in Computer Science or Information Technology

Job description

A technology company in Metro Manila is seeking an Entry Level IT Support Specialist. This full-time role involves providing first-level technical support for hardware and software issues, and requires a Bachelor’s degree in Computer Science or IT. The ideal candidate has proficiency in Linux, Java, and Python. Shift work may be required for system maintenance. This position offers a competitive package up to 21,000 PHP.