Night-Shift IT Helpdesk Specialist – Onsite in Taguig

IT by Design Philippines Inc.

Taguig

Sur place

PHP 335 000 - 469 000

Plein temps

Il y a 3 jours
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Avantages offerts par ce poste

HMO
13th Month Pay
Night Shift Differential
12 SL + 12 VL
Holiday Premium Pay
Free Coffee, Snacks & Subsidized Meals
Shuttle Service
Quarterly Rewards & Recognition
Government-Mandated Benefits

Résumé du poste

IT by Design Philippines Inc. is seeking an IT Support professional to provide technical help for Windows, Mac, Microsoft 365 and desktop applications to local and international end-users.

You will resolve issues, assist with user accounts, and deliver excellent customer service while working onsite in BGC, Taguig, with night shifts (8:00 PM – 5:00 AM Manila Time). The role offers benefits including HMO, 13th month pay, and shuttle service.

Qualifications

  • At least 2 years of IT service desk experience.
  • Knowledge of Active Directory, Office 365, Windows/Mac OS, VPN.
  • Strong communication and problem-solving skills.
  • Willing to work onsite in BGC, Taguig and night shift.

Responsabilités

  • Provide technical support for Windows, Mac, Microsoft 365, and desktop applications
  • Troubleshoot Active Directory, VPN, printers, and network connectivity issues
  • Assist with user accounts, access permissions, and security-related concerns
  • Resolve IT issues and support local and international end-users
  • Deliver excellent customer service and timely ticket resolution

Connaissances

Active Directory
Office 365
Windows OS
Mac OS
VPN
Troubleshooting
Customer service
Communication

Description du poste

IT by Design Philippines Inc. is seeking an IT Support professional to provide technical help for Windows, Mac, Microsoft 365 and desktop applications to local and international end-users.

You will resolve issues, assist with user accounts, and deliver excellent customer service while working onsite in BGC, Taguig, with night shifts (8:00 PM – 5:00 AM Manila Time). The role offers benefits including HMO, 13th month pay, and shuttle service.

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