Night-Shift HVAC Install & Procurement Coordinator

IBEX Global Solutions (Philippines) Inc.; Mandaluyong; On-site; PHP 2,505,000 - 4,383,000; Full time

Job summary

IBEX Shaw is seeking an HVAC Install Coordinator to bridge Sales, Purchasing, Warehouse, Installation and customers. This on-site role supports US HVAC projects based in Virginia by coordinating resources and ensuring installation readiness.

You will manage installation packets, materials, permits, schedules, and job costing within ServiceTitan, while communicating proactively to keep projects on track and customers satisfied.

Qualifications

• 3+ years in US HVAC industry preferred.
• Knowledge of residential HVAC systems and installation processes.
• Familiarity with ServiceTitan or similar field service software.
• Strong organizational and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Attention to detail and accountability.

Responsibilities

• Build complete and accurate installation job packets.
• Order materials and equipment for installation projects.
• Verify equipment on arrival and staging.
• Coordinate schedules, manpower, equipment, and materials with Install Managers and Sales Teams.
• Secure permits and ensure compliance with local codes.
• Create invoices, job costing, and project documentation in ServiceTitan.
• Maintain proactive communication with customers and internal teams.
• Identify and resolve scheduling or material challenges before they impact customers.
• Support installation teams to ensure projects are completed efficiently.
• Participate in ongoing training and development.

Skills

HVAC Experience

Organizational Skills

Communication Skills

Problem Solving

Permitting Knowledge

Tools

ServiceTitan

Job description

IBEX Shaw is seeking an HVAC Install Coordinator to bridge Sales, Purchasing, Warehouse, Installation and customers. This on-site role supports US HVAC projects based in Virginia by coordinating resources and ensuring installation readiness.

You will manage installation packets, materials, permits, schedules, and job costing within ServiceTitan, while communicating proactively to keep projects on track and customers satisfied.