HVAC Install Coordinator — Night Shift & Onsite Ops Lead

IBEX Global Solutions (Philippines) Inc.

Mandaluyong

On-site

PHP 391,000 - 614,000

Full time

14 days+

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Job summary

IBEX Global Solutions (Philippines) Inc. is seeking an HVAC Install Coordinator for a work-on-site role at IBEX Shaw in Mandaluyong.

The position involves acting as the liaison between Sales, Purchasing, Warehouse, Installation, and customers to ensure projects are ready before installation day. The role requires strong organization, clear communication, and proactive problem solving to boost customer satisfaction, team efficiency, and company growth.

Qualifications

3+ years HVAC industry experience preferred.
Understanding of residential HVAC systems and installation processes.
Knowledge of HVAC equipment, thermostats, IAQ products, and duct systems.
Familiarity with local permitting requirements and mechanical codes.
Experience with ServiceTitan or similar field service software preferred.

Responsibilities

Build complete and accurate installation job packets.
Order materials and equipment for installation projects.
Verify equipment upon arrival and ensure proper staging.
Coordinate schedules, manpower, equipment, and materials with Install Managers and Sales Teams.
Secure permits and ensure compliance with local jurisdictions.
Create invoices, job costing, and project documentation within ServiceTitan.
Maintain proactive communication with customers and internal teams.
Identify and resolve scheduling, permitting, or material challenges before they impact the customer experience.
Support installation teams to ensure projects are completed efficiently and professionally.
Participate in ongoing training and development opportunities.