Night-Shift Healthcare Front Desk — Great Benefits

Tahche Outsourcing Services Inc; Cebu City; On-site; PHP 391,000 - 580,000; Full time

Benefits offered by this job

Health Insurance with dental coverage

13th-month pay

Paid Leaves

Government-mandated benefits

Job summary

Tahche Outsourcing Services Inc is recruiting for a Healthcare Front Desk Associate to support a US partner in New Jersey. You will assist patients with inquiries, set up appointments, and perform general back-office tasks, all in a busy office environment.

This full-time position runs on a US night shift with weekends off, offering a competitive base salary, 13th-month pay, health and dental coverage after regularization, paid leaves, and mandatory government benefits.

Qualifications

• BPO experience in healthcare insurance is required.
• Familiarity with CPT/ICD/DX codes is a plus.
• HIPAA training/certification recommended.

Responsibilities

• Receive incoming calls from customers and assist with needs.
• Set up appointments and confirm scheduling.
• Gather information and provide resolutions for inquiries.
• Update and maintain customer accounts.
• Escalate concerns beyond agent capability.
• Process orders and labeled faxes received electronically.
• Call patients to update them on upcoming procedures.

Skills

BPO experience

Healthcare insurance

HIPAA awareness

Tools

Appointment scheduling

Job description

Tahche Outsourcing Services Inc is recruiting for a Healthcare Front Desk Associate to support a US partner in New Jersey. You will assist patients with inquiries, set up appointments, and perform general back-office tasks, all in a busy office environment.

This full-time position runs on a US night shift with weekends off, offering a competitive base salary, 13th-month pay, health and dental coverage after regularization, paid leaves, and mandatory government benefits.