Night-Shift Driver Support Specialist

Torero Global Outsourcing Corp.; Philippines; On-site; PHP 223,000 - 357,000; Full time

Job summary

Torero Global Outsourcing Corp. in Metro Manila is seeking a Driver Support Agent to coordinate real-time delivery operations for Amazon drivers. This onsite role focuses on route tracking, issue resolution, and keeping asset logs accurate.

Work is a full-onsite, graveyard/night shift with 4 working days and 3 consecutive days off. You will monitor driver safety, complete shift checklists, and communicate clear instructions while enforcing reporting and timing rules.

Qualifications

• Strong multitasking skills to manage driver calls while updating reports.
• High attention to detail for tracking statuses and vehicle defects.
• Clear communication to provide instructions to drivers.
• Proactive problem-solving for delays and equipment issues.
• Ability to enforce operational rules, including cutoff times and safety protocols.
• MS Excel background is an advantage.

Responsibilities

• Real-Time Tracking: Monitor driver status, routes, and delivery metrics using dashboards.
• Safety Monitoring: Track safety alerts and maintain driver performance records.
• Shift Checklists: Complete Day Start and Closer checklists for administrative tasks.
• Asset Tracking: Keep logs of vehicle and equipment assignments to account for assets.
• Compliance: Ensure drivers log into required safety and performance apps at route start.

Skills

Multitasking

Attention to detail

Communication

Problem solving

Rules enforcement

MS Excel

Job description

Torero Global Outsourcing Corp. in Metro Manila is seeking a Driver Support Agent to coordinate real-time delivery operations for Amazon drivers. This onsite role focuses on route tracking, issue resolution, and keeping asset logs accurate.

Work is a full-onsite, graveyard/night shift with 4 working days and 3 consecutive days off. You will monitor driver safety, complete shift checklists, and communicate clear instructions while enforcing reporting and timing rules.