Driver Onboarding Support Specialist - Flexible Schedule

Ridenroll; Manila; Hybrid; PHP 279,000 - 424,000; Full time

Benefits offered by this job

Competitive hourly rate or salary

Flexible scheduling options

Opportunities for growth

Supportive team culture

Job summary

A growing transportation support platform is seeking a detail-oriented Customer Service Representative based in Metro Manila. This role involves onboarding new drivers and processing documentation. The candidate should have experience in customer service, be proficient in CRM systems, and possess strong communication skills. The position offers a competitive salary, flexible scheduling, and opportunities for growth within a supportive team culture.

Qualifications

• 1+ years of experience in customer service, administrative support, or document processing.
• Strong attention to detail and ability to review and verify sensitive information.
• Excellent verbal and written communication skills.

Responsibilities

• Process and verify driver applications, background checks, and other required documentation.
• Respond to incoming driver inquiries via phone, email, or chat.
• Collaborate with other departments to resolve escalated issues.

Skills

Customer service experience

Attention to detail

Verbal communication

Written communication

Multitasking

CRM systems proficiency

Job description

A growing transportation support platform is seeking a detail-oriented Customer Service Representative based in Metro Manila. This role involves onboarding new drivers and processing documentation. The candidate should have experience in customer service, be proficient in CRM systems, and possess strong communication skills. The position offers a competitive salary, flexible scheduling, and opportunities for growth within a supportive team culture.