Night Shift: Onsite Customer Service Pro (Novaliches)

TTEC; Quezon City; On-site; PHP 290,000 - 424,000; Full time

Benefits offered by this job

Health and wellness incentives

Tuition reimbursement

PTO

Job summary

A customer service leader is seeking a Customer Service Representative for the night shift onsite in Quezon City. In this role, you will answer customer communications and resolve their issues while ensuring an exceptional experience. Ideal candidates have strong verbal and writing skills, with completed senior high school or two years in college as a minimum. A supportive culture and healthy benefits package are offered.

Qualifications

• Candidates should have great verbal communication and writing skills.
• Open to newbies or those with customer service experience.
• Recognition and application of product or service knowledge.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to resolve customer issues.

Skills

Verbal communication skills

Business writing skills

Customer service experience

Education

Completed senior high school or two years in college

Tools

Computer experience

Job description

A customer service leader is seeking a Customer Service Representative for the night shift onsite in Quezon City. In this role, you will answer customer communications and resolve their issues while ensuring an exceptional experience. Ideal candidates have strong verbal and writing skills, with completed senior high school or two years in college as a minimum. A supportive culture and healthy benefits package are offered.