Client Support Specialist — Night Shifts & Growth

Aickman and Greene; Taguig; On-site; PHP 335,000 - 603,000; Full time

Benefits offered by this job

Competitive salary

US & PH Holiday Pay

HMO coverage after 3 months

Career growth opportunities

Job summary

A leading customer service firm in Metro Manila seeks a Client Support Specialist to enhance client experiences through effective communication across multiple channels. This role requires at least one year of relevant experience and a college degree in fields like Business Administration or Marketing. Candidates should be tech-savvy, detail-oriented, and flexible in working hours. The position offers competitive pay, holiday benefits, and HMO coverage after three months.

Qualifications

• Minimum of 1 year of relevant experience in client support or related fields.
• Flexibility to work on-site and during night shifts.
• Strong dedication to delivering exceptional customer service.

Responsibilities

• Deliver exceptional customer service to account holders in the US and Canada.
• Respond promptly to inquiries across multiple channels.
• Guide customers through order‑taking and troubleshooting.

Skills

Strong English communication skills (verbal and written)

Tech-savvy

Highly organized

Detail-oriented

Proactive team player

Education

College degree in Business Administration, Marketing, or Health Sciences

Tools

MS Office

G Suite

CS platforms (RingCX, Slack)

Job description

A leading customer service firm in Metro Manila seeks a Client Support Specialist to enhance client experiences through effective communication across multiple channels. This role requires at least one year of relevant experience and a college degree in fields like Business Administration or Marketing. Candidates should be tech-savvy, detail-oriented, and flexible in working hours. The position offers competitive pay, holiday benefits, and HMO coverage after three months.