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Ventajas ofrecidas por este puesto de trabajo
Competitive salary
US & PH Holiday Pay
HMO coverage after 3 months
Career growth opportunities
Descripción de la vacante
A leading customer service firm in Metro Manila seeks a Client Support Specialist to enhance client experiences through effective communication across multiple channels. This role requires at least one year of relevant experience and a college degree in fields like Business Administration or Marketing. Candidates should be tech-savvy, detail-oriented, and flexible in working hours. The position offers competitive pay, holiday benefits, and HMO coverage after three months.
Formación
Minimum of 1 year of relevant experience in client support or related fields.
Flexibility to work on-site and during night shifts.
Strong dedication to delivering exceptional customer service.
Responsabilidades
Deliver exceptional customer service to account holders in the US and Canada.
Respond promptly to inquiries across multiple channels.
Guide customers through order‑taking and troubleshooting.
Conocimientos
Strong English communication skills (verbal and written)
Tech-savvy
Highly organized
Detail-oriented
Proactive team player
Educación
College degree in Business Administration, Marketing, or Health Sciences
Herramientas
MS Office
G Suite
CS platforms (RingCX, Slack)
Descripción del empleo
A leading customer service firm in Metro Manila seeks a Client Support Specialist to enhance client experiences through effective communication across multiple channels. This role requires at least one year of relevant experience and a college degree in fields like Business Administration or Marketing. Candidates should be tech-savvy, detail-oriented, and flexible in working hours. The position offers competitive pay, holiday benefits, and HMO coverage after three months.
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