Night Shift Customer Service Pro — Onsite in Novaliches

TTEC; Philippines; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

Healthy benefits package

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC in the Philippines is hiring a Nightshift Customer Service Representative to be onsite in Novaliches. You’ll help customers by providing quick answers, offering product guidance, and resolving issues with a positive, service-oriented approach.

Join a culture recognized for excellence, with opportunities to grow, and an inclusive team focused on delivering outstanding customer experiences.

Qualifications

• Completed senior high school or two years in college.
• Open to all newbies or with customer service experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Verbal communication

Business writing

Product/service knowledge

Computer experience

Customer service mindset

Education

Senior high school or two years in college

Job description

TTEC in the Philippines is hiring a Nightshift Customer Service Representative to be onsite in Novaliches. You’ll help customers by providing quick answers, offering product guidance, and resolving issues with a positive, service-oriented approach.

Join a culture recognized for excellence, with opportunities to grow, and an inclusive team focused on delivering outstanding customer experiences.