Night-Shift Customer Service Rep – Cebu, Growth & Perks

Golden Snake Solution Inc.; Cebu City; On-site; PHP 201,000 - 279,000; Full time

Benefits offered by this job

Fully covered HMO

Paid training

Fixed weekends off

12 PTO

Annual pay raises

Career growth

Employee referral bonus

Free daily meals and coffee

Job summary

Golden Snake Solutions Inc. is seeking friendly, reliable Customer Service Representatives to join our growing team in Cebu City. You will handle inquiries via phone, chat, or email, provide accurate information, and maintain a positive customer experience in a fast-paced environment.

Starting salary is Php 18,000 with bonuses up to Php 7,000, plus fully covered HMO, paid training, weekends off, and opportunities for career growth within a supportive workplace.

Qualifications

• At least College level or Senior High School Graduate.
• With or without BPO experience (experience is an advantage).
• Good communication skills (English).
• Customer-oriented with a positive attitude.
• Ability to handle customer concerns professionally.

Responsibilities

• Handle customer inquiries via phone, chat, or email.
• Provide accurate information and resolve customer concerns.
• Maintain a positive and professional customer experience.
• Document customer interactions properly.
• Follow company processes and quality standards.
• Coordinate with internal teams when needed.

Skills

Communication skills

Customer-oriented

Professional handling

Fresh graduates welcome

Education

College level or Senior High School

Job description

Golden Snake Solutions Inc. is seeking friendly, reliable Customer Service Representatives to join our growing team in Cebu City. You will handle inquiries via phone, chat, or email, provide accurate information, and maintain a positive customer experience in a fast-paced environment.

Starting salary is Php 18,000 with bonuses up to Php 7,000, plus fully covered HMO, paid training, weekends off, and opportunities for career growth within a supportive workplace.