Night-Shift Customer Service Rep – Onsite Cebu (Weekends Off)

Golden Snake Solutions Inc.; Cebu City; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

Free daily meals and coffee

12 paid time off (PTOs)

Annual pay raises

Annual appraisal

Incentives up to Php 7,000 and more

Job summary

Golden Snake Solutions Inc. is hiring a Customer Service Representative to join our on-site Cebu City team. Start ASAP, with fixed weekends off and night shift from 11pm to 8am. No experience required, diploma accepted, full-time position.

You will handle inquiries by phone, chat or email, provide accurate information, document interactions, and ensure a positive customer experience. We offer incentives, training, annual raises, PTOs, and career growth opportunities.

Qualifications

• College level or Senior High School graduate
• BPO experience is an advantage
• Customer-oriented with a positive attitude
• Ability to handle customer concerns professionally
• Willing to work onsite in Cebu City and night shift

Responsibilities

• Handle customer inquiries via phone, chat, or email
• Provide accurate information and resolve customer concerns
• Maintain a positive and professional customer experience
• Document customer interactions properly
• Follow company processes and quality standards
• Coordinate with internal teams when needed

Skills

Customer service

Night shift

On-site Cebu City

Fresh graduates welcome

Positive attitude

Fast-paced environment

Education

College level or Senior High School

Job description

Golden Snake Solutions Inc. is hiring a Customer Service Representative to join our on-site Cebu City team. Start ASAP, with fixed weekends off and night shift from 11pm to 8am. No experience required, diploma accepted, full-time position.

You will handle inquiries by phone, chat or email, provide accurate information, document interactions, and ensure a positive customer experience. We offer incentives, training, annual raises, PTOs, and career growth opportunities.